Online-Service Agreement


When you order our online-service floor plans at this website or by phone, you as the customer agree to the following terms and conditions of this Realty Floorplans Purchase Agreement:

Prices: Realty Floorplans are priced in 1000 square foot increments, for all enclosed structures. This includes all enclosed space such as three-season rooms, garages and drafted basement areas. (The unenclosed spaces such as carports, balconies, decks, porches and patios are drafted as outlines and labeled, free of charge.) If you are not sure which floorplan size to order, contact us for assistance in ordering.

Payment: The customer’s payment will be processed securely by a third party company. Realty Floorplans does not have or keep customer financial information. Full payment is required before processing all orders, unless other payment arrangements are offered in writing to the customer by Realty Floorplans.

Turnaround Time: Realty Floorplans agrees to produce and deliver to the customer, as-built floor plans that are professionally CAD drafted in digital formats. These floor plans will be provided to the customer as a JPEG image (1024 pixels x 768 pixels) and one PDF floor plan, plus a high resolution TIFF file for print.

Delivery: Realty Floorplans will send the customer an email with the digital floor plans attached for customer approval, within approximately 1 to 2 business days after the measurements and sketches are received, unless otherwise noted on our website. The customer will have full ownership of their marketing floor plans; however Realty Floorplans reserves the right to maintain copies to utilize for marketing and promotional purposes.

100% Satisfaction Guarantee: Your as-built CAD drafted floor plans are completed, after we amend any requested revisions and you are completely satisfied. Customer satisfaction is our guarantee or your money back. If a revision is requested by the customer, Realty Floorplans will revise the floor plans in about one business day. Please try to include all revisions within one request.

Disclaimer: These floor plans are only intended for real estate marketing purposes. Any measurements, dimensions, elevations, ceiling heights, symbols and texts are not to be considered exact for any reason.

Terms of Use: As a condition of use of these services, any User(s) including any third party, business or agent is responsible for their use and accepts and agrees to the terms of this agreement and agrees to indemnify and hold harmless Realty Floorplans (including Realty Floorplans’ employees, agents, officers, owners, affiliates, and suppliers) from and against any and all liabilities, losses, damages and expenses (including attorneys’ fees) arising out of claims resulting from any use of the Realty Floorplans services.

Dispute Resolution: Any and all claims or controversy arising out of or relating to the use of the goods or services provided by Realty Floorplans or relating to any acts or omissions for which the User(s) may contend Realty Floorplans is liable is a dispute that shall be exclusively settled by the court of law in McLean County, Illinois. Realty Floorplans’ total liability shall be limited to the cost of goods or services that the customer has purchased and has paid to Realty Floorplans.
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